The Indiana Department of Insurance publishes complaint indexes for each year. According to the Indiana Department of Insurance:
The table uses the amount of each company’s premium and the number of closed complaints against the insurer during a calendar year to arrive at a complaint index. A complaint index of 1.00 means the insurer’s share of all complaints received is equal to its share of all the business written in Indiana. An index of 2.00 means that the insurer’s share of complaints is twice as large as its share of business written in Indiana. An index of 0.50 means that the insurer’s share of complaints is half as large as its share of business.
Here is the Index for 2016 for Homeowners Insurance:
NAIC # Company Name Premium # of Complaints Index
|Subtotal Premium and Complaints||1,447,725,299||116|
|161 Companies with Zero Complaints||426,834,890|
|Total Premium and Complaints||1,874,560,189||116|
Report does not include 161 companies with zero complaints DNC- did not calculate (premiums under $1 million)
None – No premium was reported during 2016.
Premium information from Property & Casualty Annual Statement Page 19, Line 4, Column 1