2013 Homeowners Complaint Index

Here is the 2013 Homeowners Complaint Index published by the Indiana Department of Insurance.

NAIC # Company Premium No. of Complaints
1 19232 Allstate Insurance Company 49,211,663 6 1.76 (Complaint Index)
2 17230 Allstate Property And Casualty Insurance Company 63,755,595 2 0.45
3 10111 American Bankers Insurance Company of Florida 3,506,013 3 12.34
4 19941 American Commerce Insurance Company 3,110,081 1 4.64
5 23450 American Family Home Insurance Company 2,269,193 1 6.35
6 19275 American Family Mutual Insurance Company 75,501,268 8 1.53
7 43494 American Hallmark Insurance Company of Texas 460,836 1 DNC
8 38652 American Modern Select Insurance Company 4,539,677 1 3.18
9 18988 Auto-Owners Insurance Company 19,206,416 1 0.75
10 16713 Buckeye State Mutual Insurance Company 2,678,583 1 5.38
11 20230 Central Mutual Insurance Company 7,390,404 1 1.95
12 10921 CSAA Fire & Casualty Insurance Company 19,757,111 2 1.46
13 26271 Erie Insurance Exchange 59,073,698 4 0.98
14 21652 Farmers Insurance Exchange 21,983,950 4 2.62
15 11185 Foremost Insurance Company 10,394,742 1 1.39
16 14044 Goodville Mutual Casualty Company 1,037,642 1 13.90
17 13927 Homesite Insurance Company of the Midwest 16,391,117 3 2.64
18 29068 IDS Property Casualty Insurance Company 5,619,059 1 2.57
19 21679 Illinois Farmers Insurance Company 15,751,815 1 0.92
20 22624 Indiana Farmers Mutual Insurance Company 42,139,265 2 0.68
21 22659 Indiana Insurance Company 3,718,841 4 15.51
22 42404 Liberty Insurance Corporation 18,668,543 3 2.32
23 23035 Liberty Mutual Fire Insurance Company 19,117,960 2 1.51
24 34339 Metropolitan Group Property And Casualty Insurance Company 5,960,626 1 2.42
25 26298 Metropolitan Property And Casualty Insurance Company 16,107,103 1 0.90
26 21687 Mid-Century Insurance Company None 1 DNC
27 14621 Motorists Mutual Insurance Company 6,543,729 1 2.20
28 23779 Nationwide Mutual Fire Insurance Company 18,376,547 2 1.57
29 23787 Nationwide Mutual Insurance Company None 1 DNC
30 27740 North Pointe Insurance Company -564 1 DNC
31 32700 Owners Insurance Company 25,760,073 2 1.12
32 34690 Property And Casualty Insurance Company Of Hartford 9,344,419 2 3.09
33 32905 Property-Owners Insurance Company 23,979,960 1 0.60
34 92334 Rochester Farmers Mutual Insurance Company None 1 DNC
35 24740 Safeco Insurance Company Of America 11,741,202 2 2.46
36 41297 Scottsdale Insurance Company None 1 DNC
37 19259 Selective Insurance Company Of South Carolina 12,577,813 2 2.29
38 24988 Sentry Insurance A Mutual Company 2,912,786 1 4.95
39 23388 Shelter Mutual Insurance Company 12,214,763 3 3.54
40 19070 Standard Fire Insurance Company 9,475,629 1 1.52
41 25143 State Farm Fire and Casualty Company 465,414,630 23 0.71
42 28188 Travco Insurance Company 28,653,143 3 1.51
43 27998 Travelers Home And Marine Insurance Company 1,109,317 1 13.00
44 15288 United Farm Family Mutual Insurance Company 139,970,753 9 0.93
45 18600 USAA General Indemnity Company 5,190,564 1 2.78
46 44393 West American Insurance Company 3,560,948 1 4.05
47 92279 Widner Mutual Fire Insurance Association None 1 DNC
Subtotal Premium and Complaints 1,264,176,913 117
115 Companies with Zero Complaints 422,946,767
Total Premium and Complaints 1,687,123,680 117

For further explanation of this information, visit the Indiana Department of Insurance Website.

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