2011 Homeowners Complaint Index published by Indiana Department of Insurance
NAIC # Company Name Premium # Complaints Index
|
1 |
10921 |
ACA Insurance Company |
15,557,785 |
10 |
1.53 |
|
2 |
14184 |
ACUITY, a Mutual Insurance Company |
2,150,760 |
1 |
1.10 |
|
3 |
42579 |
Allied Property And Casualty Insurance Company |
1,885,019 |
1 |
1.26 |
|
4 |
19240 |
Allstate Indemnity Company |
2,061,563 |
8 |
9.22 |
|
5 |
19232 |
Allstate Insurance Company |
52,887,120 |
22 |
0.99 |
|
6 |
17230 |
Allstate Property And Casualty Insurance Company |
55,124,101 |
35 |
1.51 |
|
7 |
19100 |
AMCO Insurance Company |
6,133,111 |
1 |
0.39 |
|
8 |
10111 |
American Bankers Insurance Company of Florida |
2,031,850 |
4 |
4.68 |
|
9 |
19941 |
American Commerce Insurance Company |
2,789,167 |
2 |
1.70 |
|
10 |
23450 |
American Family Home Insurance Company |
2,561,578 |
3 |
2.78 |
|
11 |
19275 |
American Family Mutual Insurance Company |
73,445,086 |
37 |
1.20 |
|
12 |
43494 |
American Hallmark Insurance Company of Texas |
702,447 |
1 |
DNC |
|
13 |
38652 |
American Modern Select Insurance Company |
3,177,834 |
4 |
2.99 |
|
14 |
28401 |
American National Property And Casualty Company |
4,089,805 |
2 |
1.16 |
|
15 |
19615 |
American Reliable Insurance Company |
465,336 |
1 |
DNC |
|
16 |
42978 |
American Security Insurance Company |
459,023 |
5 |
DNC |
|
17 |
19976 |
Amica Mutual Insurance Company |
3,370,501 |
1 |
0.70 |
|
18 |
19062 |
Automobile Insurance Company Of Hartford |
724,731 |
2 |
DNC |
|
19 |
18988 |
Auto-Owners Insurance Company |
18,888,986 |
31 |
3.90 |
|
20 |
16713 |
Buckeye State Mutual Insurance Company |
2,897,318 |
1 |
0.82 |
|
21 |
20117 |
California Casualty Indemnity Exchange |
911,558 |
1 |
DNC |
|
22 |
10677 |
Cincinnati Insurance Company |
30,956,192 |
8 |
0.61 |
|
23 |
10395 |
Citizen’s Insurance Company Of The Midwest |
11,926,377 |
6 |
1.20 |
|
24 |
40649 |
Economy Premier Assurance Company |
1,850,051 |
1 |
1.28 |
|
25 |
21326 |
Empire Fire And Marine Insurance Company |
1,334,074 |
1 |
1.78 |
|
26 |
26271 |
Erie Insurance Exchange |
56,497,810 |
21 |
0.88 |
|
27 |
24201 |
Farmers Automobile Insurance Association |
14,939,625 |
3 |
0.48 |
|
28 |
21652 |
Farmers Insurance Exchange |
16,825,161 |
7 |
0.99 |
|
29 |
16578 |
Fidelity National Property and Casualty Insurance Co |
None |
1 |
DNC |
|
30 |
11185 |
Foremost Insurance Company |
5,235,823 |
8 |
3.63 |
|
31 |
11800 |
Foremost Property And Casualty Insurance Company |
1,427,742 |
1 |
1.66 |
|
32 |
41513 |
Foremost Signature Insurance Company |
2,637,133 |
3 |
2.70 |
|
33 |
14044 |
Goodville Mutual Casualty Company |
696,669 |
2 |
DNC |
|
34 |
22098 |
Grain Dealers Mutual Insurance Company |
814,419 |
2 |
DNC |
|
35 |
42331 |
Guideone America Insurance Company |
246,377 |
2 |
DNC |
|
36 |
15032 |
GuideOne Mutual Insurance Company |
3,006,855 |
4 |
3.16 |
|
37 |
14125 |
Hamilton Mutual Insurance Company |
1,963,580 |
2 |
2.42 |
|
38 |
22292 |
Hanover Insurance Company |
3,036 |
1 |
DNC |
|
39 |
23582 |
Harleysville Insurance Company |
None |
1 |
DNC |
|
40 |
14516 |
Harleysville Lake States Insurance Company |
3,365,292 |
1 |
0.71 |
|
41 |
19682 |
Hartford Fire Insurance Company |
298,167 |
2 |
DNC |
|
42 |
37478 |
Hartford Insurance Company Of The Midwest |
10,185 |
1 |
DNC |
|
43 |
30104 |
Hartford Underwriters Insurance Company |
3,564,254 |
1 |
0.67 |
|
44 |
14176 |
Hastings Mutual Insurance Company |
16,085,344 |
8 |
1.18 |
|
45 |
13927 |
Homesite Insurance Company of the Midwest |
11,756,150 |
21 |
4.24 |
|
46 |
27570 |
Hoosier Insurance Company |
5,884,044 |
1 |
0.40 |
|
47 |
22578 |
Horace Mann Insurance Company |
878,689 |
2 |
DNC |
|
48 |
21679 |
Illinois Farmers Insurance Company |
18,902,844 |
6 |
0.75 |
|
49 |
27960 |
Illinois Union Insurance Company |
None |
1 |
DNC |
|
50 |
22624 |
Indiana Farmers Mutual Insurance Company |
36,542,921 |
17 |
1.11 |
|
51 |
22659 |
Indiana Insurance Company |
36,926,069 |
14 |
0.90 |
|
52 |
42404 |
Liberty Insurance Corporation |
9,414,087 |
2 |
0.50 |
|
53 |
23035 |
Liberty Mutual Fire Insurance Company |
21,322,337 |
12 |
1.34 |
|
54 |
26123 |
Lightning Rod Mutual Insurance Company |
8,254,155 |
1 |
0.29 |
|
55 |
21229 |
MemberSelect Insurance Company |
9,164,403 |
6 |
1.56 |
|
56 |
23353 |
Meridian Security Insurance Company |
18,262,284 |
6 |
0.78 |
|
57 |
34339 |
Metropolitan Group Property And Casualty Insurance Co |
4,989,679 |
2 |
0.95 |
|
58 |
26298 |
Metropolitan Property And Casualty Insurance Company |
13,248,230 |
1 |
0.18 |
|
59 |
16764 |
Miami Mutual Insurance Company |
461,166 |
4 |
DNC |
|
60 |
23434 |
Middlesex Insurance Company |
(159) |
1 |
DNC |
|
61 |
14621 |
Motorists Mutual Insurance Company |
7,370,666 |
5 |
1.61 |
|
62 |
20184 |
National Mutual Insurance Company |
7,611,727 |
2 |
0.62 |
|
63 |
26093 |
Nationwide Affinity Insurance Company of America |
5,243,998 |
3 |
1.36 |
|
64 |
23779 |
Nationwide Mutual Fire Insurance Company |
17,359,424 |
15 |
2.05 |
|
65 |
27740 |
North Pointe Insurance Company |
2,566,465 |
9 |
8.33 |
|
66 |
32700 |
Owners Insurance Company |
21,337,676 |
3 |
0.33 |
|
67 |
24228 |
Pekin Insurance Company |
6,814,978 |
2 |
0.70 |
|
68 |
38784 |
Progressive Southeastern Insurance Company |
4,568,788 |
8 |
4.16 |
|
69 |
34690 |
Property And Casualty Insurance Company Of Hartford |
10,283,437 |
2 |
0.46 |
|
70 |
32905 |
Property-Owners Insurance Company |
22,711,739 |
7 |
0.73 |
|
71 |
27065 |
Rockford Mutual Insurance Company |
61,969 |
1 |
DNC |
|
72 |
24740 |
Safeco Insurance Company Of America |
8,170,886 |
3 |
0.87 |
|
73 |
41297 |
Scottsdale Insurance Company |
None |
2 |
DNC |
|
74 |
19259 |
Selective Insurance Company Of South Carolina |
8,592,383 |
4 |
1.11 |
|
75 |
39926 |
Selective Insurance Company of the Southeast |
1,558,667 |
4 |
6.10 |
|
76 |
11000 |
Sentinel Insurance Company, Ltd. |
2,948,256 |
3 |
2.42 |
|
77 |
24988 |
Sentry Insurance A Mutual Company |
3,938,445 |
2 |
1.21 |
|
78 |
23388 |
Shelter Mutual Insurance Company |
10,096,785 |
8 |
1.88 |
|
79 |
19070 |
Standard Fire Insurance Company |
11,686,437 |
8 |
1.63 |
|
80 |
15199 |
Standard Mutual Insurance Company |
6,226,320 |
5 |
1.91 |
|
81 |
25135 |
State Automobile Mutual Insurance Company |
6,520,884 |
2 |
0.73 |
|
82 |
25143 |
State Farm Fire and Casualty Company |
412,390,582 |
110 |
0.63 |
|
83 |
22683 |
Teachers Insurance Company |
2,406,702 |
2 |
1.97 |
|
84 |
28188 |
Travco Insurance Company |
26,155,673 |
10 |
0.91 |
|
85 |
40118 |
Trustgard Insurance Company |
6,981,723 |
3 |
1.02 |
|
86 |
15288 |
United Farm Family Mutual Insurance Company |
125,550,381 |
31 |
0.59 |
|
87 |
25941 |
United Services Automobile Association |
17,260,366 |
3 |
0.41 |
|
88 |
10915 |
Unitrin Direct Property & Casualty Company |
87,836 |
1 |
DNC |
|
89 |
25968 |
USAA Casualty Insurance Company |
10,657,717 |
1 |
0.22 |
|
90 |
18600 |
USAA General Indemnity Company |
2,389,371 |
1 |
0.99 |
|
91 |
15350 |
West Bend Mutual Insurance Company |
4,676,123 |
1 |
0.51 |
|
92 |
26131 |
Western Reserve Mutual Casualty Company |
5,401,917 |
1 |
0.44 |
|
93 |
24112 |
Westfield Insurance Company |
4,259,394 |
2 |
1.12 |
|
94 |
24120 |
Westfield National Insurance Company |
12,410,910 |
4 |
0.77 |
|
95 |
15407 |
Wolverine Mutual Insurance Company |
4,586,239 |
3 |
1.55 |
Subtotal Premium and Complaints 1,422,890,608 628
64 Companies with Zero Complaints 69,257,211
Total Premium and Complaints 1,492,147,819 628
Report does not include 64 companies with zero complaints
DNC- did not calculate (premiums under $1 million)
None – No premium was reported during 2011.
Premium information from Property & Casualty Annual Statement Page 19, Line 4, Column 1
For further explanation of this information, visit the IDOI website at http://www.in.gov/idoi/2551.htm
